William Graham & Co - Professional and objective expertise for home buyers.
By accessing this website (www.homebuyers.wales), you acknowledge the terms and conditions expressed herein. We reserve the right to change this policy at our sole discretion and without notice.
You have complete control over your Personal Information. In general, you can visit our web site without providing us with any Personal Information.
However, there are instances where we must have your Personal Information in order for us to grant you access to our protected and secured
sites. This information may include registration data (your name, address, email address, phone number, title, etc.), information request data
and response data ("User Information"). When you receive a confirmation email from us, or when you receive any newsletter email from our newsletter
campaign list server, you will be given instructions on how to remove yourself from the newsletter list(s) whenever you want. Our automated
system will then take care of everything for you, removing your email address (unsubscribing you) from any newsletter campaign list accordingly.
If you wish us to remove all of your Personal Information from our database, please write to us at our address below. We may ask for identification
from you before we delete any data. We may also for the purpose of order management, be unable to delete any purchase history of orders made
by you from our website, as such data is held with our Merchant Account and Payment Gateway partners, and we need to retain certain information
to be able to audit our order records etc.
We intend to use such information for the purposes of supporting you and if applicable your employers relationship with Graham & Co, by designing website content that is suitable to your needs, and which alerts you to new product and service offerings as they become available. This User Information may be retained by Graham & Co to verify compliance with the agreement between Graham & Co and you or your employer, to keep track of the domain names or IP addresses from which people visit us, to create a user profile to better serve you and your employer, or to simply contact you either electronically or otherwise. If you decide that we should not use your personal User Information to contact you, please let us know, and we will not use that information for such purposes. We do not intentionally collect User Information from juveniles (under 16 years of age), and where this is brought to our attention, we will ordinarily delete it. However, we appreciate that a young person between 16 and 18 years of age, may hold a bank account and credit/debit card, which they may use with full authority on our website to make a purchase for one of our products/services. In such circumstances, we will collect User Information as the young person is a customer. We also do not collect personally identifiable information that relates to individual health, financial, sexual orientation, race or religious matters etc.
Graham & Co does not sell, trade or transfer User Information to third parties. We do not store full credit card details nor do we share customer
details with any third parties. However, we may share User Information with our business partners for marketing, advertising or product/service
offering purposes. For example, we provide User Information to our service providers for direct emailing of our newsletters, online surveys
or notifications on Graham & Co offerings, to our viewers. We also disclose User Information if: we have your consent; we need to share
may also use your User Information for the purpose of conducting credit reference checks, either consumer or business. You may separately agree
to provide your Personal Information to third parties that provide content for Graham & Co offerings, in order to access and/or use their
products and/or services. If you agree to provide such information to these third parties, then your Personal Information will be subject to
their privacy policies. Graham & Co and Huntleigh Diagnostics Limited are registered with the Information Commissioners Office (ICO) as
a Data Protection compliant company.
The accuracy and security of User Information is important to Graham & Co. Currently, you may review and request updates to your User Information retained by contacting Graham & Co, either via the website where you can update your Personal Information by login, or by writing to us. If you contact us to correct your User Information, we will attempt to correct such inaccuracies in a timely manner. We reserve the right to request identification from you when you request a change in the Personal Information we may hold about you; we do this to protect your privacy and identity. Graham & Co is concerned with the security of your User Information and is committed to taking more than reasonable steps to protect it from unauthorised access and use of that Personal Information. To that end, we put in place the appropriate physical, electronic and managerial policies and procedures to secure your personal User Information and these include but are not limited to, firewalls, intrusion monitoring and passwords to protect electronic information. Multiple physical security systems are in use at our commercial premises and include Access Control Systems, Intruder Detection Systems, CCTV Video Systems, Fire Detection Systems and high security perimeter fencing - all of which is monitored. Furthermore, access to personally identifiable information is limited to a small number of vetted personnel and on a need-to-know basis. We also continue to implement procedures to maintain accurate, complete and current User Information.
Graham & Co website(s) may provide links to other third party web sites. Even if the third party is affiliated with Graham & Co through a business partnership or otherwise, Graham & Co is not responsible for the privacy policies or practices or the content of such external links. These links are provided to you for convenience purposes only and you access them at your own risk.
Based on the information a user has provided, Graham & Co may send email correspondence to the user. Each correspondence will contain an easy means to opt out of further correspondence.
If you have questions regarding our Privacy Statement, please contact Graham & Co via our Contact Page, or if you prefer you can write to us at the following address: Graham & Co, The Data Protection Officer, 114 Commercial Street, Newport, South Wales, United Kingdom. If you prefer, we can be contacted on +44 (0)1633 741 565.
Graham & Co is a registered company with the Information Commissioners Office, and is licensed to handle Personal Information, and is compliant with the Data Protection Act 1998.